Privacy Policy

---

Western Insurance Connection is committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website  https://westerninsuranceconnection.com or interact with our services.

This policy is effective as of  September 30, 2025. Last updated: September 30th, 2025.

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights (such as accessing or correcting your information), please contact our Privacy Officer:

• Name/Title: Privacy Officer
• Email:  privacy@westerninsuranceconnection.com

We provide at least one free method (e.g., email) for you to contact us regarding privacy matters.

We collect personal information that you voluntarily provide to us through our website, such as when you fill out forms, sign up for services, or contact us. The types of personal information we collect may include:

• Full name
• Phone number
• Email address

We do not collect sensitive personal information (e.g., health data) unless explicitly required and with your consent. We may also automatically collect non-personal usage data, such as IP address, browser type, and pages visited, to improve our services. This is done through cookies and similar technologies (see "Cookies and Tracking Technologies" below).

• Voluntarily Provided: When you submit information via contact forms, registration, or inquiries on our website.
• Automatically Collected: Through your device's interaction with our site, such as log data (e.g., IP address, visit duration).
• From Third Parties: We do not collect from third parties unless disclosed and consented to.

We only collect information that is necessary for the purposes outlined below and obtain your consent where required.

We collect and use your personal information for the following legitimate purposes:

• To respond to your inquiries or provide the services you request.
• To facilitate communication, such as sending emails or updates related to your request.
• To share your information with third parties (as described below) for the purpose of contacting you via phone or email about relevant products or services.
• For internal analytics, website improvement, and compliance with legal obligations.

We will not use your information for purposes incompatible with these without your additional consent.

We may disclose your personal information (name, phone number, email) to third-party service providers or partners who assist us in delivering services. Specifically, we share this information with third parties who will contact you directly via phone or email for follow-up on your inquiry or related offerings.

We only share the minimum information necessary and require these third parties to:

• Use your information solely for the agreed-upon purpose.
• Comply with PIPEDA and protect your privacy.
• Not retain, share, or use your information beyond what is needed.

Examples of third parties may include:

• Marketing or lead generation partners.
• Service providers for communication (e.g., email or telephony services).

We do not sell your personal information. Disclosure may also occur if required by law, such as in response to a court order, or to protect our rights and safety.

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. This includes using encryption, firewalls, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security. You are responsible for keeping any account credentials confidential.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., for tax or auditing purposes). Once no longer needed, we securely delete or anonymize it. For example, contact information shared with third parties is retained for [Insert Period, e.g., 6 months] after the initial contact.

As a Canadian resident, you have the following rights regarding your personal information:

• Consent: You provide consent when submitting your information. You can withdraw consent at any time by contacting us, though this may limit our ability to provide services.
• Access: Request details of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Accountability: We are accountable for your information and will respond to complaints promptly.
• Challenge Compliance: If you believe we are not complying with PIPEDA, you can file a complaint with the Office of the Privacy Commissioner of Canada.

To exercise these rights, contact our Privacy Officer using the details above. We will respond within 30 days.

We use cookies and similar technologies to collect usage data and enhance your experience.

• Types: Essential cookies (for site functionality), analytics cookies (e.g., Google Analytics for traffic analysis).
• Purpose: To remember preferences and analyze site usage.
• Opt-Out: You can manage cookies via your browser settings or by [Insert Opt-Out Link, if applicable]. Refusing cookies may limit site features.

If we transfer your information outside Canada (e.g., to cloud servers in the US), we ensure the recipient provides an adequate level of protection comparable to PIPEDA, through contracts or other safeguards.

Our website may contain links to external sites. We are not responsible for their privacy practices. Review their policies before providing information.

Our services are not directed at children under 13. We do not knowingly collect information from minors without parental consent.

We may update this policy to reflect changes in our practices or laws. Updates will be posted here with the new effective date. Continued use of our site after changes constitutes acceptance.

By using our website and providing your information, you consent to this Privacy Policy.